In your role, you face a multitude of situations that require sensitive and effective communication – from addressing performance issues to handling conflicts between team members. These conversations can often feel awkward or 'cringy'.
As a coach, I support clients in navigating difficult "cringy conversations" without creating a tense or unproductive atmosphere, even if you're afraid of conflicts and uncomfortable situations.
I prepare leaders with the tools necessary to approach difficult topics assertively yet empathetically, manage your emotions and those of others during high-stress interactions, and ultimately, lead conversations that foster a more positive, collaborative work environment.
You'll not only be able to handle 'cringy' conversations with confidence but also turn them into opportunities for growth and improvement within your team.
Coaching sessions can be in-person, virtual or on the telephone. We start with a complimentary consultation to clearly define what your goals are.
Cringy Conversations are my specialty, particularly in the following areas:
🔸 Tailored Coaching for Leaders and Supervisors
I provide personalized coaching sessions that are designed to address the specific concerns with uncomfortable conversations for leaders.
🔸 Communication Strategies
I offer practical techniques to navigate difficult conversations, build strong relationships, and promote a positive work environment.
🔸 Team Collaboration
I specialize in enhancing the performance of teams, helping them excel in their roles through effective communication, collaboration, and leadership.
Bus Driver Instructors
School transportation Driver Instructors are a unique breed and are the first impression of your team since they work closely with the new hire of trainees and drivers.
Drivers and leaders rely on and trust them for knowledge and guidance throughout their careers and they are an integral part of keeping your legal foundation for your drivers.
Communication, working as a team with feedback and expectation of progressive performance is a daily part of what is expected in their profession.
Though Driver Instructors are educated in the steps of legal documentation of training and teaching classroom and behind-the-wheel requirements, they are left to their own devices to learn how to put it all together in a successful process. Many drivers who have become instructors now find that they are unprepared for what is expected in the way of putting it all together, developing processes, and programs, speaking, working together as a team, people interaction, etc.
Often, they are left to the outside of the management and supervisor teams and communications, leaving a big gap in your organization.
Driver Instructors need better team communication, better work relationships, behavior expectations and education of processes within their unit, given that they work more independently
Address
6005 Kettlerock Mountain Ct.
Bakersfield, CA 93313
Contacts
Michelle Mullen, coach