Michelle Mullen

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How Much is Avoiding Difficult Conversations Costing Your Department?

Imagine being able to have difficult conversations with your employees without feeling anxious and uncomfortable.

I am Michelle Mullen. As a coach, I support clients in navigating difficult "cringy conversations", you know, those talks that might make you cringe a bit, without creating a tense or unproductive atmosphere, even if you're afraid of conflicts and uncomfortable situations.

Many people avoid difficult conversations in the workplace, because it makes them feel uncomfortable, but deep down you know they're essential. Even experienced managers can find these conversations daunting, despite being an important part of their role. We often make excuses to avoid difficult conversations.

I prepare leaders with the tools necessary to approach difficult topics assertively, yet empathetically, manage their emotions and those of others during high-stress interactions, and ultimately, lead conversations that foster a more positive, collaborative work environment.

You'll not only be able to handle 'cringy' conversations with confidence but also turn them into opportunities for growth and improvement within your team.

How I Can Help You

Driver Instructors

Team Collaboration Coaching

Leaders and Supervisors